
LGBTQ+ Program Manager
MAC Overview
The mission of the Multicultural AIDS Coalition (MAC) is to mobilize communities of color to end the HIV epidemic. MAC has a 35-year history of delivering culturally and linguistically appropriate, evidence-based HIV/STI/hepatitis and substance misuse prevention and care services focused on BIPOC and other residents of Greater Boston. We prioritize sub-populations that are disproportionately impacted by HIV. In addition to direct care services, MAC provides: (a) technical assistance and capacity building to public and private agencies that serve marginalized populations; (b) local, regional, and national community mobilization support and management; and (c) community-based research on a range of topics; and (c) fiscal sponsorship and management services for aligned organizations. The current (FY 2025) budget is $3.8 million.
Our services are deeply rooted in the communities they serve, attracting clients who often are uncomfortable accessing services elsewhere. The core programs were all originally shaped by members of the communities they serve, either launched at MAC or starting as stand-alone agencies that later merged with MAC.
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POSITION DESCRIPTION:
The Program Manager will develop, implement, monitor, and evaluate all Connected Boston programs. Responsibilities include: developing and executing departmental goals, objectives and timelines; implementing and monitoring fiscal and program reporting requirements to all funding sources; developing collaborative partnerships with other agencies; maintaining ongoing communication with state, local, and federal project officers and private funder. In addition to these duties, the Program Manager will participate in management and staff meetings to address operational priorities, fiscal management, funding and proposal development.
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Responsibilities Include:
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Departmental Planning, Development, and Staff Management
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Recommendations for hiring, orientation, and training and annual employee performance review and evaluation activities.
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Conduct Orientation for all program staff, volunteers and interns.
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Oversee curriculum development, staff training, and implementation
Program Implementation, Evaluation, Monitoring
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Provide oversight to the Connected Boston Drop-In Center; Monitor and review the Drop-In-Center Implementation Action plan.
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Oversee the Community & Street Outreach Program Implementation Plans and monitor staff and program service delivery intervention plan.
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Conduct continuous program quality assurances and quality improvement to program and clients. (Develop systems for clients and staff to provide regular feedback).
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Monitor and review all staff reports and complete quarterly and annual department reports.
Program Marketing, Resource Development, and Collaborations
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Promote the Connected Boston vision and mission to stakeholders, funders, partners and clients by coordinating with agency marketing plan, including upkeep of CB social media presence
Qualifications:
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Bachelor's degree, Master's preferred, and 3-5 years prior experience in non-profit management, LBGTQ prevention, and intervention programming.
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Experience in human resource development, contract negotiation, and fundraising
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Must have a valid Massachusetts Driver's License and transportation
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Strong computer skills/data entry
Desired Skills:
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Phlebotomy experience or willingness to train Phlebotomy certification a plus
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Phlebotomy certification a plus
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Bilingual and multi-cultural (Spanish/English) a plus.
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Comprehensive knowledge of state & federal reporting requirements, process & procedures
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Ability to manage multiple tasks and projects; good listening and facilitation skills
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